Privacy Policy

Privacy Policy

Effective Date: [31/07/2025]

At Rent to Clean, we value your privacy and are committed to protecting your personal data. This Privacy Policy outlines the information we collect from our customers and the purposes for which we use it.

1. Personal Data We Collect

When you use our online rental service, we may collect the following personal data:

Full Name

Residential Address (for delivery or verification purposes)

Email Address

Phone Number

Payment Information (credit/debit card details processed securely through a third-party payment processor)

Rental History and Booking Details

We do not store your full card details on our servers. All payment transactions are handled via secure, PCI-compliant third-party platforms.

2. Purpose of Collecting Personal Data

We collect and use your personal data for the following purposes:

To process your booking and confirm your rental of carpet and upholstery cleaning machines

To deliver and collect equipment to/from the address provided

To communicate with you regarding your rental, including reminders, confirmations, or customer support

To process secure payments for services rendered

To maintain rental records for business operations, including fraud prevention and dispute resolution

To improve our service through customer feedback and usage analytics

We do not sell, rent, or share your personal data with third parties for marketing purposes.

If you have any questions or concerns about your personal data, please contact us at [contact@renttoclean.co.uk].